Find out what is costing you repeat guests
LodgeRev reads each review for what guests liked, what went wrong and what they asked for, by aspect, and turns it into one guest health score you can watch over time.
How it earns you more
The complaints that come up most are at the top, so you fix what loses repeat stays first.
What guests praise tells you what to put in your offers and on your booking site.
Better reviews bring more guests to book direct.
Included in Growth, Advanced and Enterprise plans. Compare plans.
Fix what costs you repeat stays
LodgeRev reads each guest review for its sentiment, complaints, requests and praise by aspect, and rolls them into a guest health score on your dashboard, so you fix what is costing you repeat guests and better reviews. Free on every plan.
- Complaints by aspect
Cleanliness, staff, room comfort, food, Wi-Fi, noise, value and more, so you know what to fix first.
- Requests and praise
What guests ask for and what they love, to put in your offers and on your booking site.
- Guest health score
One number for how guests feel, tracked over time.
What does LodgeRev pull out of a review?
Its overall sentiment, plus complaints, requests and praise for each aspect: cleanliness, staff, room comfort, food, Wi-Fi, noise, value and more.
Does review reading use AI credits?
No. Reading reviews and scoring them uses no AI credits.
Ready to grow direct bookings?
See LodgeRev on your own property.
Book a demo and we'll show you LodgeRev with your rooms and prices. When you switch, we help you bring your data across and train your team.
Free staff training on every plan · Data migration from your old system