An assistant that answers guests and takes the booking, day and night
Guests ask at midnight and book while they’re still interested. The chat answers from what it knows about your hotel, books the stay, offers extras, and passes the conversation to your front desk when a person is needed.
How it earns you more
Questions after hours turn into bookings instead of messages nobody answers until morning.
Upgrades and extras are offered in the chat while the guest is booking.
Your front desk only steps in when a person is needed, with the whole conversation in front of them.
Included in Advanced and Enterprise plans. Compare plans.
Turn questions at 2 a.m. into bookings
A chat on your booking site, and on your own website, that answers guests day and night from what it knows about your hotel: it shows rooms and prices, books the stay, suggests extras and hands the chat to your front desk when a person is needed.
- Learns your hotel
Your rooms, prices, policies and your own questions and answers.
- Books and sells, 24/7
Finds rooms, prices the stay, books it and adds the extras the guest wants, at any hour.
- Hands over to your front desk
Passes the conversation to the right branch’s reception with everything said so far. Guests with a booking can always reach reception.
Can the guest chat really book a room?
Yes. It finds free rooms for the guest’s dates, prices the stay, books it and adds any extras the guest wants. It can only do what a guest could do on your booking site.
What happens when a guest needs a person?
The chat hands the conversation to the reception of the branch the guest is asking about, with a note of who they are, why, and everything said so far. Guests with a booking can always reach reception; other visitors can where you allow it.
Which plans include the guest AI chat?
Advanced and Enterprise. Each reply uses AI credits from the plan’s monthly allowance, with a daily cap and a limit per visitor that you set.
Compare plansReady to grow direct bookings?
See LodgeRev on your own property.
Book a demo and we'll show you LodgeRev with your rooms and prices. When you switch, we help you bring your data across and train your team.
Free staff training on every plan · Data migration from your old system